Where can I buy tickets?

Online tickets* will be available HERE!
*VIP tickets are all sold out. Thank you!

Related Pages:
- Ticket Page
- About VIP Pass

Are J-POP SUMMIT tickets available on-site on the day of the event?

2-DAY, 1-DAY and KIDS tickets are available on-site at Fort Mason Center.
VIP tickets can only be purchasable through online by Friday, September 8th.
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Related Pages:
- Ticket Page

Why buy tickets before the festival?

CHEAPER and FASTER!
If you buy the tickets before the festival it is cheaper than buying at the registration on-site. If you buy tickets on-site, please note that the registration opens at 9:00 am for VIP pass holders and 10:30 am for the general pass holders. You can also skip the line for buying the ticket on-site and go directly to exchange your pass with the ticket you already purchased online!

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Are any of the passes sold for a limited quantity?

Yes! The passes below may sell out quickly. Please get them early while they are available!
・J-POP SUMMIT VIP Pass ☞ SOLD OUT! Thank you
See all ticket options

Related Pages:
- Ticket Page
- About VIP Pass

How and where can I pick up my J-POP SUMMIT pass?

・Pick up your pass at the registration booth at Fort Mason Center. The location of the registration booth will be announced on a closer date, and you will be able to find it on the map we will provide with that information.

・The registration opens at Fort Mason Center at 9:00am for VIP pass holders and 10:30am for the general pass holders.

・Festival pavilion will be open for VIPs from 10:00am for Early Entry, and 11:00am for general pass holders.

・VIP lounge will be open from 10:00am to 4:30pm

・Please bring a copy of the confirmation email with the Order Confirmation Number as well as your valid photo I.D. (we might not be able to issue a pass without your I.D.) and then you will receive a pass from us!

・Children 12 and younger require accompaniment by a legal guardian with a ticket in order to exchange the ticket for a pass.

Related Pages:
- Ticket Page

Can I get a refund or an upgrade on my ticket? Can I exchange it?

・No. All sales are final.
・No refunds under any circumstances. Any and all payments made to J-POP SUMMIT are not refundable for any reason.
・J-POP SUMMIT will not issue refunds or credits due to failure to redeem a pass during the registration process.
・Lost or stolen tickets or passes will not be replaced.
・Passes cannot be exchanged, transferred and/or upgraded after purchase.

Related Page:
- Ticket Page

Is there a discount for children?

Yes! Children under the age 5 are FREE admission, and children between ages 6-12 receive a 2-Day Kids Pass for $15. Their guardian MUST accompany them with a ticket AT ALL TIMES. See the details about Kids pass HERE.

Related Pages:
- Ticket Page

Are there Real Escape Game tickets available to purchase?

All J-POP SUMMIT attendees can play Real Escape Game without extra fee! Just check-in at SCRAP booth inside Festival Pavilion and start playing! More details will be updated at http://realescapegame.com

Buy J-POP SUMMIT tickets at http://www.j-pop.com/tickets

Do I need to buy J-POP SUMMIT ticket and Real Escape Game tickets separately?

No, all Real Escape Game players will get one day access to J-POP SUMMIT. (included in the online ticket)